Shipping Policy
Welcome to Maakarupa!
At Maakarupa, we are committed to delivering your orders promptly and efficiently. This Shipping Policy outlines the terms and conditions related to the shipping and delivery of your purchases from our website.
1. Shipping Destinations
We currently ship to the following destinations:
- Domestic: All 50 states within the United States, including Alaska and Hawaii.
- International: Selected countries. Please contact us at [Insert Contact Email] to confirm if we ship to your location.
2. Processing Time
Order Processing:
- Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Custom Orders:
- Custom or special orders may require additional processing time. We will notify you of the estimated processing time at the time of order confirmation.
3. Shipping Rates and Delivery Estimates
Domestic Shipping:
- Standard Shipping: [Insert Shipping Rate] (3-5 business days)
- Expedited Shipping: [Insert Shipping Rate] (1-3 business days)
- Overnight Shipping: [Insert Shipping Rate] (1 business day)
International Shipping:
- Shipping rates and delivery times vary based on the destination. Please refer to the shipping options available at checkout for estimated delivery times and costs.
4. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email that includes a tracking number. You can track the status of your order through the carrier’s website using this tracking number.
5. Shipping Restrictions
Perishable Items:
- Perishable items are only shipped via expedited or overnight shipping to ensure they arrive fresh. We currently do not ship perishable items internationally.
P.O. Boxes and APO/FPO Addresses:
- We do not ship to P.O. Boxes or APO/FPO addresses. Please provide a physical address for delivery.
6. Delivery Issues
Incorrect Addresses:
- Please ensure that your shipping address is correct before submitting your order. Maakarupa is not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Damaged Packages:
- If your package is lost or damaged during transit, please contact us at [Insert Contact Email] with your order number and details of the issue. We will work with the carrier to resolve the problem as quickly as possible.
7. International Shipping Duties and Taxes
International orders may be subject to import duties and taxes, which are levied once a shipment reaches your destination country. Maakarupa is not responsible for these charges, and they must be borne by the recipient. Please check with your local customs office for more information on potential charges.